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Orders ship within 1-5 business days. Delivery within 3-5 business days after shipment depending on carrier of choice. International orders may be subject to customs and or import fees. Southofheaven® is not responsible for customs charges or fees from UPS or USPS. Please review customs policies and information before ordering: UPS Customs: Understanding Customs | UPS - United StatesUSPS Customs: Customs (usps.com)
We will do our best to accommodate returns. All requests for returns & exchanges must be made within 7 days of receipt of the order. Please reach out to us via our contact form here.